Installation & Support
Ahaus supports the installation and start-up of its equipment anywhere in the world. This includes:
- Operator training
- Instruction on troubleshooting guidelines
- Training on routine maintenance procedures
Dedicated service personnel will travel to customer facilities to support both new installations and field changes/retrofits on existing equipment. These field service technicians are thoroughly knowledgeable and highly experienced in all aspects of installation, start-up and field change assistance. Often, this field service technician is the lead toolmaker, controls engineer or electrician who was involved in the original design, build and runoff of the equipment at Ahaus.
We recognize that an unanticipated start-up or system performance issue isn’t just your problem. We pride ourselves on responding immediately and effectively to customer requests for field support. And we will work with customer manufacturing schedules to minimize any lost production due to machine downtime.